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Shipping & Delivery

SHIPPING TO OVER 40 COUNTRIES/REGIONS

We aim to bring our customers great value and service. That’s why we provide Free Worldwide Shipping to Over 40 Countries/Regions. We’re not contented but working closely with our shipping partners to increase our reach to more countries!


SHIPPING TIME

Shipping time varies by location. These are our estimates:

COUNTRIES/REGIONS SHIPPING TIME SHIPPING FEE
Singapore 7 – 15 Days FREE
Australia 15 – 30 Days FREE
Austria 15 – 30 Days FREE
Bahrain 20 – 30 Days FREE
Belarus 20 – 30 Days FREE
Belgium 15 – 30 Days FREE
Bulgaria 15 – 30 Days FREE
Cambodia 15 – 30 Days FREE
Chile 15 – 30 Days FREE
Colombia 20 – 30 Days FREE
Croatia 10 – 20 Days FREE
Estonia 15 – 30 Days FREE
France 10 – 20 Days FREE
Germany 20 – 30 Days FREE
Hong Kong 10 – 20 Days FREE
Hungary 15 – 30 Days FREE
Indonesia 15 – 30 Days FREE
Ireland 15 – 30 Days FREE
Israel 20 – 30 Days FREE
Italy 15 – 30 Days FREE
Japan 10 – 20 Days FREE
Kazakhstan 30 – 40 Days FREE
Luxembourg 10 – 20 Days FREE
Macau 7 – 15 Days FREE
Malaysia 10 – 20 Days FREE
Mexico 15 – 30 Days FREE
Netherlands 15 – 30 Days FREE
New Zealand 10 – 20 Days FREE
Pakistan 20 – 30 Days FREE
Poland 15 – 30 Days FREE
Russian Federation 10 – 20 Days FREE
Saudi Arabia 20 – 30 Days FREE
Slovakia 15 – 30 Days FREE
South Korea 10 – 20 Days FREE
Spain 10 – 20 Days FREE
Sweden 15 – 30 Days FREE
Thailand 10 – 20 Days FREE
Turkey 15 – 30 Days FREE
Ukraine 15 – 30 Days FREE
United Arab Emirates 30 – 40 Days FREE
United Kingdom 15 – 30 Days FREE
United States 15 – 30 Days FREE
Vietnam 15 – 30 Days FREE

*The “Days” refers to the business days and this doesn’t include our 1-2 business days processing time.


PROCESSING TIME

Our order processing time is 1-2 business days.
Q: Why so long?
A: To ensure customers receive our products in good quality and correct variations such as size, design, color, etc., we will inspect every single product thoroughly before dispatch.


CUSTOMS DUTIES/FEES

We are not responsible for any customs duties/fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you separately and may get customs duties/fees when they arrive in your country.


TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping, tracking is not available, please contact us by sending an email to our Customer Service for tracking information. Due to logistic reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please feel free to contact our Customer Service and we will do our best to help you out.

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