Shipping & Delivery
We aim to bring great value and service to our customers, hence we offer Free Shipping with a minimum spend requirement. We’re working 24/7 365 days with our shipping partners to ensure the timeliness of shipping and delivery. Please refer to below shipping information below before placing an order.
Shipping Time & Rates
Shipping time somtimes might be affected by holiday seasons. These are our estimates:
| Country/Region | Shipping Time | Shipping Rate |
| Singapore | 4 - 6 Days* | S$ 7.90 (Free Shipping on orders S$75 or above) |
| Malaysia (West) | 4 - 6 Days* | MYR 17.90 (Free Shipping on orders MYR 250 or above) |
| Malaysia (East) | 6 - 8 Days* | MYR 23.90 (Free Shipping on orders MYR 350 or above) |
| United States | 7 - 14 Days | US$19.90 |
*The “Days” refers to the working days and this doesn’t include 1-2 working days processing time.
Please note:
- Shipping may encounter some delays due to flight delays, public holidays, polular shopping festivals (e.g. 11.11 and 12.12), or natural disasters.
- Shipping is available for Singapore only.
Processing Time
Our order processing time typically takes 1-2 working days.
Q: Why processing time?
A: To ensure customers receive our products in good quality and correct variations such as size, design, color, etc., we will inspect every single product thoroughly before dispatch. During festival seasons such as Christmas, Halloween, New Year, etc… the average daily orders are expected to be higher than usual.
Customs Duties/Taxes/Fees
We aim to ensure all our customers have a peace-of-mind shopping experience, So we are responsible for all customs duties/taxes/fees once the items have been shipped, the price you see is the price you pay.
Tracking Information
You will receive an email with a tracking number and a tracking link as soon as your order has been shipped.
If you have any questions about your parcel, please feel free to contact our customer service via email and we will do our best to help you out. Thank you!